State Farm® Insurance Agent Mark Hess
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Lloyd Cottrell
July 31, 2026
"Jacob worked with me through the month of July to transition a majority of my insurance portfolio to State Farm. I was shopping price and State Farm saved me significant money. Jacob was easy to work with, accommodated my schedule and emails, and ultimately provided a great experience. I’d highly recommend Jacob!"
C M
July 30, 2026
"Jake is amazing! It was refreshing to be treated in such a professional manner."
"Thank you so much for the review! We are so happy that you had a great experience with us! We appreciate your business!
- Mark"
Kyle Burgard
July 29, 2026
"Ashton and Tatum were very helpful and accommodating throughout the process. Thanks for the support!"
"Thanks so much for the review, Kyle! We appreciate your business with us!
- Mark"
Karen Britz
July 24, 2026
"Ashton at State Farm was very knowledgeable and helpful. He was diligent in following up and and Completing the process."
"Thank you so much Karen for the review! So glad at it has been a good experience working with Ashton! We appreciate your business with us!
- Mark"
Morgan Madison
July 23, 2026
"Way more helpful than any other insurance agent has been so far. I couldn't find a plan that was worth it for me to pay for, given I only ride once a week max. But Ashton did a great job figuring out exactly what I did and didn't need and helped find a plan that I can justify paying for!"
"Thank you so much for the review, Morgan! So glad that you had a great experience with Ashton! We appreciate your business and look forward to taking great care of you!
- Mark"
Stephen Gudelj
July 17, 2026
"I’ve been with State Farm since my first nice car. They’ve always been fantastic to deal with. I moved to AZ.IN 2018 and was lucky enough to find Mark Hess and his wonderful group. My real estate agent highly recommend him. Great people who really care about their clients. Recently I noticed that my life partner was paying way too much for home, auto and secondary healthcare coverage. I referred “her” to Mark and his group. They took great care of her needs and gave spot on advice.
Jacob was unbelievably patient when she had a bit of trouble with the State Farm App and accessing and signing documents. Jacob went the extra mile and walked her through it. Mark volunteered to drive over and hand deliver the documents. As you probably guessed by now, she’s not a whiz in the electronic media area.
Thanks so much to Mark, Jacob and all of the staff for being so kind and helpful ."
"Thanks so much Stephen for the review! Appreciate the kind words! Thank you as well for your continued business with us!
- Mark"
Tysen Seager
June 30, 2026
"Great customer service, made everything easy."
"Thank you Tysen for the review! So glad that working with us has been a good experience. We appreciate your business!
- Mark"
Shanna Zampino
June 26, 2026
"My family loves working with Mark and his team. We are not just a number. I came to know Mark through my parents and would not go to another insurance company. Thank you for always spending that extra time to help us with our multiple insurance needs. Ashton has been amazing help as of late so thank you so much Ashton!"
"Thank you so much Shanna! We love working with you and your family! We so appreciate your continued business with us!
- Mark"
Matthew Blair
June 15, 2026
"Jacob and Mark from Statefarm are both some really trustworthy and straightforward gentleman. Saved me thousands switching from Geico and Travelers insurance. Highly recommended."
"Thanks so much, Matt! We so appreciate your business and look forward to taking great care of you!
- Mark"
Robert Constable
June 9, 2026
"Very helpful"
"Thank you so much for the review, Robert! We so appreciate your business with us!
-Mark"
Lauryn Hollingsworth
June 6, 2026
"Andria, thank you so much for further educating me on the value of having a local agent handling your insurance policies. You’ve saved me so much heartache and future stress - not to mention saved me money. That being said, the value of having someone who cares about you, especially with something like car insurance, is invaluable in itself. I’m happy to pay a little more for that peace of mind if that comes into play. Jacob was such an easy person to talk to and made setting up my policy smooth and effortless. Love the text option we have to reach you guys too! Stay classy, Hess Team!"
"Thank you so much Lauryn for the review! We so appreciate your business and will continue to take great care of you! So glad that it has been great to work with Andria and Jacob! Thanks again!
- Mark"
Steve
June 3, 2026
"Fast and cost less ! It's a game changer ! Thank you again !"
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Mark Hess’s Team.
- Mark"
Robert Lowery
June 2, 2026
"Excellent service."
"Thank you so much for the 5-star rating, Robert! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have.
- Mark"
Lynn Wagner
June 1, 2026
"I switched over my insurance today to State Farm and Ashton was very helpful in making the smooth transition fast and efficient. He answered all my questions and I am a very happy customer. I would highly recommend Mark Hess State Farm Insurance."
"Thank you so much for the review, Lynn! So glad that Ashton took good care of you. We appreciate your business and look forward to working with you!
- Mark"
Cody Byers
June 1, 2026
"Amazing experience. Been a customer with them for a couple years and have had nothing but great service from everyone. Highly recommended this agency."
"Thank you so much Cody! So glad that you have had a great experience with us! We appreciate your business and look forward to continuing to take great care of you!
- Mark"
Alison Howard
May 26, 2026
"Andria is the best! This office is very professional and timely. I am so grateful for all they do for me. Definitely recommend using them."
"Thanks Alison! So glad that Andria has taken great care of you! We appreciate your business with us!
- Mark"
Tara Sayre
May 10, 2026
"I had a great experience working with Ashton for both my home and auto insurance. From the start, he was professional, knowledgeable, and incredibly patient in explaining all my options in a way that was easy to understand. He took the time to make sure I was getting the right coverage for my needs without feeling rushed or pressured.
Ashton made the entire process smooth and stress-free, and I really appreciated how responsive he was whenever I had questions. It’s rare to find someone who combines expertise with genuine care for their clients, but that’s exactly what he does.
I highly recommend Ashton to anyone looking for reliable home and auto insurance help."
"Thank you so much for the review, Tara! So glad that Ashton took great care of you. We appreciate your business with us!
- Mark "
Donnell Harris
May 6, 2026
"Ashton was very helpful and informative! He answered all my questions and even made sense of the insurance industry standards that can be confusing to understand at times. I am happy to be working with this team in particular! Highly recommend!"
"Thank you so much Donnell! So glad that Aston took great care of you. We look forward to working with you as well!
- Mark"
Tia Waye
May 5, 2026
"I love this StateFarm office! Ashton helped to get my young adults coverage for their first cars!! He was thorough, patient, super helpful and helped us get the best coverage and protection while helping us save money. I truly appreciate his service and would recommend this office to anyone looking for a great team to work with. They actually care, you are not just a number! Thanks Ashton and the whole Mark Hess crew!!"
"Thank you so much, Tia! So glad that Aston took good care of you. We appreciate your business with us!
- Mark "
Dustin Lynn
May 5, 2026
"Ashton was incredible to work with and made the process of switching policies easy and quick. Thank you again."
"Thank you Dustin for the review! So glad that Ashton took good care of you! We appreciate your business and look forward to working with you!
- Mark"
Kristina Wilson
April 23, 2026
"Ashton helped me with my home and auto insurance. He was very professional, kind and got back to me promptly. Highly recommend."
"Thank you Kristina for the review! So glad that Ashton took great care of you with your home and auto insurance. We appreciate your business with us!
- Mark"
Ethan Lindeman
April 16, 2026
"Ashton was super awesome got everything figured out super smooth and helpful."
"Thanks so much, Ethan! Glad Ashton took great care of you. We appreciate your business!
- Mark"
Sofia Moreno
April 3, 2026
"Ashton with Mark Hess gives great service, 10/10 recommend speaking with him"
"Thanks for the review, Sofia! So glad that Ashton took good care of you. We appreciate your business with us!
- Mark"
Michael Incavo
March 30, 2026
"Ashton was extremely helpful in finding me the best policy for me. He was a pleasure to work with; professional, quick, and polite. I wish everything else in life could be this easy. Thank you again Ashton!"
"Thanks Michael! So glad that Ashton was a pleasure to work with! We appreciate your business with us!
- Mark"
Lisa Varner
March 20, 2026
"Wonderful experience being served by Ashton today and by everyone else before today!"
"Thank you, Lisa! So glad that Ashton took great care of you. As always, we appreciate your business with us!
- Mark"