State Farm® Insurance Agent Mark Hess

"The entire office is amazingly helpful and will do whatever they can to resolve any issues I've ever had. Kelli specially went above and beyond in making sure our coverage was live when we had almost no time after switching insurance last minute."

"Mr. Jacob Simpson is a down to earth, genuine, and most helpful agent I ever ran into.  He spent time understanding the needs and finding the adequate coverage for my Auto and Homeowner Insurance.  I appreciate his taking time on the phone as well as all the documentation.  I received them all within 3 minutes of hanging up the phone.  You just won't find that in nowaday industry. Thank you Jacob."

"Jacob was fantastic to work with. Great communication, friendly & helpful!"

"Jacob Simpson has been amazing. Saved us money when we switched over. He made sure we had all we needed with our policies and answered all our questions thoroughly . It made our transition quick and easy. Thank You Jacob, you are very appreciated 🙂"

"State Farm has really good rates for auto and home. Jacob provided us with excellent customer service, and reduced our rates significantly for 2 autos and 2 homes. He is very personable and knows the business well."

"Kelli Poole was super helpful! I'll be sending tons of business her way!"

"Jake was great. He helped me get new auto policy with stat farm because my other policy was more expensive than state farm. Highly recommend Jake."

"Fast efficient and personable - got the job done with ease and cost benefits beyond expectations. Jacob proved knowledgable and on top of his game in discussing options and aspects of house insurance that provided for a great result. Thanx for that - will be dealing with State Farm exclusively in future (!!!)"

"The whole family here at this location is pristine. Kelly always goes above and beyond. Customer service is their middle name. Great rates, reliable and intelligent agents as well. I moved oos and had to switch state farm agents, 👎."

"Mark is very nice"

"These are great folks that do an awesome job finding the right policy for you. My parents have been Mike's clients for a long time and I am glad that I am now a client too. I have worked with Jacob and Kelli from Mike's team and both are amazing. They know a ton about insurance products and not only got me the right coverage but at a competitive rate as well! I highly recommend, you cant go wrong with this amazing team!"

"I was referred to this office for insurance assistance and not only did they beat my current pricing, they also made sure I received the best price. Kelli Poole went out of her way to connect back with me to give me a better deal on our family's insurance policy. I would recommend giving this office a call if you would like to save money on a competitive rate! Thanks again for your help!"

"Insured with State Farm for multiple decades, with multiple agents. Current agent and staff were terrible to work and deal with, obviously had no concept of what customer service is. I'm pleased to have found agent Mark Hess and team. They are true professionals and understand service and assistance, they do both exceptionally well. Special thank you to Alicia Di Palma & Jacob Simpson, I greatly appreciate you both."

"Amazing service as always."

"We have been with State Farm for years but this office is hands down the best group we've worked with!! Kelli Poole is my main contact and she's always been extremely helpful, friendly, quick to respond, I can't say enough good things about her! HIGHLY recommend!"

"I have been with your company for a short time. Since then, any inquiry I have had has been handled quickly and with utmost attention. Most recently, Jacob helped me with some auto insurance for my son; same excellent service. He explained items to me that I had concerns with. He was very responsive and provided excellent customer service."

"We were referred to this agency for homeowners and auto insurance after being disappointed with our prior carrier. We worked with Kelli and we were so impressed! Professional, helpful and answered any questions we had. Would definitely recommend for anyone looking for an actual person to work with, instead of any random person at a large company. AND! We saved money on both of our policies! Thank you!"

"I have been overpaying for years . A friend told me to call and Jacob he was amazing and took however much time I needed to understand the options and gave me personalized service while being patient and courteous! Would highly recommend !!!"

"Continued great customer service for over a decade now. So greatly appreciated!"

"Jacob Simpson is awesome! He was very thorough, spoke clearly, and explained everything in a way that made so much sense! He is THE Jake from state farm!"

"Jake has been so helpful and makes the entire process of insurance shopping super easy!"

"Jacob is the best! I just switched insurance providers from Geico to State Farm and Jacob was more than happy to answer all of my questions! He has made the process so easy, I couldn’t be more thankful! Thank you Jacob!"